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XO Interactive releases “Contact Center On-Demand” a SIP-based, highly scalable and feature rich virtual ACD to deliver telephony infrastructure for client contact centers and At-Home agents alike.   [learn more]

XO Interactive announces a technology partnership with RightNow Technologies to combine Contact Center On-Demand with RightNow Service™ and deliver this feature-rich and highly scalable solution under a single agreement.  [learn more]

 




   Featuring:
  • Self-Service Inbound
  • Proactive Communications
  • Bi-Directionally Integrated
  • Massive Scale
  • Highly Reliable
  • Fully Speech Enabled
    		•
  • Staging Environments
  • Full Enterprise Control
  • Visibility to the CO
  • Multi-Lingual
  • Web Reporting
  • Touch tone & TTS
    		•
       Downloads:

    [Chicago Mercantile Exchange Case Study]

    [VoiceXML From XO Interactive]

     
    
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