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XO Interactive releases “Contact Center On-Demand” a SIP-based, highly scalable and feature rich virtual ACD to deliver telephony infrastructure for client contact centers and At-Home agents alike.   [learn more]

XO Interactive announces a technology partnership with RightNow Technologies to combine Contact Center On-Demand with RightNow Service™ and deliver this feature-rich and highly scalable solution under a single agreement.  [learn more]

 




 
Features:
International Deployments:
  • Highly Scalable
  • Supports all agent deployments
  • Leverages Genesys CIM
  • High Availability
  • Geo Redundancy
  • TDM and IP-Based networks
  • Turn Up & Down Rapidly
    		•
  • In-Country Colocation Centers
  • Global Network Reach
  • Network Operations
  • Flexible Delivery Models
    		•

       [Download information on XOI Hosted ACD]


     
    
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