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XO Interactive releases “Contact Center On-Demand” a SIP-based, highly scalable and feature rich virtual ACD to deliver telephony infrastructure for client contact centers and At-Home agents alike. [learn more]

XO Interactive announces a technology partnership with RightNow Technologies to combine Contact Center On-Demand with RightNow Service™ and deliver this feature-rich and highly scalable solution under a single agreement. [learn more]

Everything at Your Fingertips

All downloads contained on this site are available here:

Downloads:

Description	Download
Voice XML Case Study - Chicago Mercantile Exchange	Download
RightNow Pre-Integrated with Virtual Contact Center	Download
Inbound & Outbound Voice XML Solutions Briefing	Download
Self-Provisioned Auto Dealer Solutions	Download
Network & Operations Facilities - North America	Download
Property & Casualty Insurance Proactive Communications	Download
Retail Pharmacy & PBM Proactive Communication	Download
April 24, 2007 Genesys / XO Interactive Press Release	Download
Proactive Communications	Download
Proactive Concierge Brochure	Download
Consumer Interface Example - Proactive Concierge	Download
Depiction of SIP-Enabled Agents	Download
Local Number Access w/ Centralized IVR - TLAG	Download
Utility Industry Enterprise Voice Managed Services	Download
Voice XML Capabilities & Solutions	Download
Voice XML Logical Diagram	Download
XO Application Brochure-Appointment Management	Download
XO Application Brochure-Collections Application	Download
XO Application Brochure-Proactive Communication	Download
XO Application Brochure-Survey	Download
XO Interactive Product & Resource Inventory	Download
Contact Center On-Demand Fact Sheet	Download
Contact Center On-Demand Logical Depiction	Download
Solutions Overview Presentation	Download
XOI SPVA Presentation	Download
XOI-RNOW-Genesys News Release-July-26-2007	Download

©Copyright 2007 XO. All rights reserved. XO Interactive, XO Interactive Logo, and XO are registered trademarks of XO Communications, Inc. All other trademarks are the property of their respective owners.