XO Interactive releases “Contact
Center On-Demand” a SIP-based, highly scalable and feature rich
virtual ACD to deliver telephony infrastructure for client
contact centers and At-Home agents alike.
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XO Interactive announces a technology
partnership with RightNow Technologies to combine Contact Center
On-Demand with RightNow Service™ and deliver this feature-rich
and highly scalable solution under a single agreement.
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Just Turn it On...
Most managed service providers offer solutions built on a patchwork of platforms and architectures, create barriers to migration from hosted to premises and move glacially when you need speed. It’s easy to get what you want at XO Interactive. We handle billions of self-service minutes for enterprises annually and deliver the industry-leading contact center solution while maintaining an entrepreneurial spirit. We make it simple for clients to select and control the services they need:
Fully integrated solutions comprising the complete Genesys framework
Portability from hosted to premises and visa versa
Comprehensive, augmentation, disaster and component services
Flexible subscription pricing
For more detail on the solutions delivered, select any of the green boxes below:
